International Journal of Sport Management

Same Face Different Uniform:
 A Case Study of Part-time
 Labor in Multi-Purpose Public Assembly Venues

Michael Odio, Kimberly Mahoney

Abstract: This study explores contextual factors related to key human resource management practices (i.e., hiring, training, staffing, and retention) of part-time and seasonal workers of public assembly venues for the purpose of advancing theory in the study of this population. The city of Cincinnati and its major sporting venues were used as a “bounded context” for this case study. Venue managers, and leaders within a third-party labor provider and labor union contributed interviews on the main topics, while secondary data examining the operating schedules of the venue over a one-year period were used to examine potential conflicts in venue’s demand for labor. The findings present factors relevant for future theory development regarding this population and setting, including the local labor market, the presence and operations of unions and third-party labor providers, and the schedules and practices of other venues.

Keywords: Sports facilities, human resources, seasonal employment

Citation: Odio, M., & Mahoney, K. (2023). Same face different uniform: A case study of part-time in multi-purpose public assembly venues. International Journal of Sport Management, 24(4), 315-341.

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